Privacy Policy

Effective Date: June 16, 2025

Silence Tinnitus Now ("Company", "we", "us", or "our") operates the website https://www.silencetinnitusnow.com ("Site"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our site or purchase our digital tinnitus system.

By using this Site, you agree to the practices described in this policy.


1. Information We Collect

Personal information you voluntarily provide:

  • Name

  • Email address

  • Payment details (via Stripe or PayPal)

  • Survey answers or health-related information (if submitted)

Information collected automatically:

  • IP address

  • Browser and device type

  • Pages visited and session duration

  • Cookies and tracking data


2. How We Use Your Information

We use your information to:

  • Deliver the digital system and provide customer support

  • Process payments and manage your account

  • Send email updates, guidance, and relevant content

  • Improve our site and user experience

  • Monitor for fraud, abuse, or unauthorized access

  • Comply with legal requirements


3. Facebook Ads & Remarketing

We use Facebook Ads and the Facebook Pixel for remarketing purposes.

This means:

  • After visiting our site, you may see ads for Silence Tinnitus Now on Facebook or Instagram

  • Facebook uses cookies and tracking tools to show these ads based on your past interactions with our website

  • We do not see your personal Facebook data

By using our website, you consent to this form of advertising.

To opt out of Facebook remarketing:
Adjust your ad preferences at https://www.facebook.com/ads/preferences or opt out via https://optout.aboutads.info/.

Note: Silence Tinnitus Now is not affiliated with Facebook/META, and META does not endorse or sponsor our products.


4. Email and Marketing

If you opt in, we may send emails about your purchase, product updates, offers, or helpful tinnitus content. You can unsubscribe anytime via the link in our emails.

We do not sell or rent your personal information.


5. Payment Processing

We use trusted third-party payment processors to securely handle transactions:

  • Stripe processes credit and debit card payments

  • PayPal provides secure checkout using your PayPal account or connected cards

We do not store or have access to your full credit card details. Please review their privacy policies for more information:

  • Stripe Privacy Policy

  • PayPal Privacy Statement


6. Cookies and Tracking

Cookies help us:

  • Improve your experience

  • Track behavior for analytics and advertising

  • Remember preferences and login sessions

You may disable cookies in your browser settings, but doing so may limit site functionality.


7. Analytics and Third-Party Tools

We use analytics services like Google Analytics and advertising pixels like Facebook Pixel to measure traffic and performance.

To opt out of Google tracking, visit:
https://tools.google.com/dlpage/gaoptout


8. Your Rights (EU/UK and Similar Jurisdictions)

You may have rights to:

  • Access, correct, or delete your personal data

  • Object to processing

  • Withdraw consent

  • Lodge a complaint with a data protection authority

To exercise any of these rights, email us at support@silencetinnitusnow.com.


9. Data Security

We implement security measures including encryption and secure third-party platforms to protect your data. However, no online system is 100% secure.


10. Data Retention

We retain personal data only as long as necessary to provide services, fulfill legal obligations, and improve performance.


11. Children’s Privacy

This site is not intended for individuals under 18. We do not knowingly collect data from minors.


12. Third-Party Links

We may link to external sites. We are not responsible for their content or privacy practices.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted here with a new effective date. Continued use of our site means you accept the changes.


14. Contact Us

For questions or concerns about this Privacy Policy or your personal data, contact:

Silence Tinnitus Now
Email: support@silencetinnitusnow.com

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